The list of frequently asked questions and answers covers a wide range of issues and provides our clients with clear information about the medical assistance service we offer.
We provide a range of medical assistance services including medicines, nurses, teleconsultation or prevention modules. Every time, our service is tailored to meet your specific needs.
Our team will work with you to assess your specific requirements, such as the level of risk, type of event, or personal preferences. We then recommend the most suitable safety solution to ensure the success of your production and your peace of mind.
Yes, every member of our medical squad is fully licensed and well experimented. They adhere to the highest standards of safety and conduct.
You can request a quote by contacting us through our website or by phone. We will need details about your needs to provide an accurate estimate.
To book our services, you need to contact us with your safety requirements and event details. We will discuss your needs, finalize the service plan, and schedule the required personnel.
Yes, if you have a preference or a specific request, we will do our best to accommodate it. However, availability will depend on the scheduling and personnel's agenda.
We recommend booking as early as possible to ensure availability, especially for high-demand dates or large-scale events. Ideally, at least 2-4 weeks in advance. However, reactivity is one of our strength so we will do our best to fit your need.
If you need to cancel or reschedule, please notify us as soon as possible. We have a cancellation and rescheduling policy that may involve fees depending on the timing and circumstances.
